Refund and Returns Policy

Terms and Conditions
Effective Date: August 13, 2025

By purchasing, downloading, or accessing any products or services from Thinking Faith Consulting LLC, you agree to the following terms and conditions:

  1. Refund Policy
    All sales are final. Due to the nature of digital products, no refunds, exchanges, or cancellations will be issued once an order has been completed. Please review all product descriptions carefully before purchase.
  2. Usage Rights for Digital Products
    All downloaded digital files, videos, and written content remain the sole property of Thinking Faith Consulting LLC.

Purchases grant you a non-exclusive, non-transferable license to use the digital products for your personal or organizational use only. Downloading files grants you licensing permission to use the resources for ministry purposes only in your local context, which pertains to the faith community, church, or ministry in which you serve. If you are a larger ecclesial body wishing to share our resources with multiple churches in your conference, district, or presbytery, contact our offices for express permission.

Downloads constitute permission for one-time use only. One-time use refers to one specific event, occasion, or liturgical season. You are welcome to use the digital resources multiple times within the confines of one specific event or liturgical season, but please purchase again if utilizing resources for an additional occasion, event, context, or liturgical season.

You may not resell, redistribute, share, or reproduce any product in whole or in part without prior written consent from Thinking Faith Consulting LLC.

Unauthorized use or distribution may result in legal action.

  1. Data Privacy Compliance
    We collect and store only the information necessary to process your order and provide access to your purchase.

Your personal data will not be sold, rented, or shared with third parties, except as required by law or as necessary to fulfill your order.

We comply with applicable data protection laws, including GDPR (if applicable) and CCPA (if applicable).

For more details, please see our Privacy Policy below.

  1. Quotes and Contracts
    Any written quote, proposal, or invoice issued by Thinking Faith Consulting LLC and accepted by the customer constitutes a binding contract for the goods or services specified. Acceptance may be in the form of written confirmation, payment, or purchase order submission.
  2. Limitation of Liability
    Thinking Faith Consulting LLC is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
  3. Governing Law
    These terms are governed by the laws of the State of North Carolina, without regard to its conflict of law principles.

Contact Information
Thinking Faith Consulting LLC
Charlotte, NC 28214
Email: ThinkingFaithConsulting@gmail.com

Privacy Policy
Effective Date: August 13, 2025

Thinking Faith Consulting LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you purchase or use our products and services.

  1. Information We Collect
    We may collect the following information:

Name, email address, and billing information when you make a purchase.

Technical information (such as IP address, browser type, and device type) when you use our website or app.

Any additional information you voluntarily provide (e.g., through customer service requests).

  1. How We Use Your Information
    We use your information to:

Process your orders and provide access to your purchased products.

Respond to your inquiries and provide customer support.

Improve our website, products, and services.

Comply with legal requirements.

  1. Data Sharing and Disclosure
    We do not sell, rent, or trade your personal information.
    We may share your data only:

With service providers who help us operate our website, payment systems, or deliver products.

If required by law or legal process.

  1. Cookies and Tracking
    Our website and app may use cookies or similar technologies to improve user experience and analyze site usage. You can disable cookies in your browser settings, but some features may not function properly.
  2. Data Security
    We implement reasonable physical, technical, and administrative safeguards to protect your personal data from unauthorized access, use, or disclosure.
  3. Your Rights
    Depending on your location, you may have the right to:

Access, update, or delete your personal data.

Withdraw consent for data processing.

File a complaint with a data protection authority.

To exercise these rights, contact us at ThinkingFaithConsulting@gmail.com.

  1. Children’s Privacy
    Our products are not intended for children under the age of 13. We do not knowingly collect personal information from children.
  2. Changes to This Policy
    We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Need help?

Contact Information
Thinking Faith Consulting LLC
Charlotte, NC 28214
Email: ThinkingFaithConsulting@gmail.com